Archives for category: good PR

cupOk, so you’ll be lucky if, this year, 30 good tier one press even come to Infosec. Gone are the days when 300+ would show up and cruise the show openly interviewing exhibitors to see what was new (and I’m sure that’s got nothing to do with the fact that we no longer do the PR!!).

Boy oh boy – if you want to get  interviews, you’re going to have to think long and hard about what it is you’ve got that’s going to make a hard working journalist want to see you, especially as it’s only humanly possible for them to see a maximum of 7 vendors per day. This year you’re going to have to think outside of the box and work harder and smarter than ever before to get PR from the show, and it may not even be from the press you rely on to get it. You’re going to have to be your very own content machine. Think like Graham Cluley, Carole Theriault, Ken Munro or Javvad Malik – these are all self styled security content kings & queens who inform us smartly with humour, intelligence and considered rhetoric.

It’s a new exciting world out there, where you no longer have to scratch your heads wondering how on earth are you going to entice the media at a show like infosec. You can make your own news by producing riveting, exciting, original commentary through a blog on what you see as new interesting products and solutions. Spend your three days at Infosec tweeting, blogging and videoing the unusual, quirky human interest stuff that’s going to resonate with people! Become your own PR machine and offer considered thoughtful opinion – the human side or your expert take on what’s emerging that’s new and worthwhile.

Here is our advice on how best to PR yourself at Infosec, based on 22 years’ experience of doing the PR for the show for hundreds of clients, plus the knowledge of the extended Eskenzi PR team who have spent the last 4 weeks on the phone to those very press attending Infosec this year!

If you have the following, Infosecurity will be a runaway success from a PR point of view!

Have you got some original research to release at this year’s show that will grab the attention of the press?

Have you got a topical take on a news related story? E.g. are you working on the first GDPR blunder?

Has your team discovered a new malware or breach?

Have you got a Guru or leading expert in town?

Do you have a new product that’s got something truly original that’s going to make a difference?

Have you got an unique spin on a new topic?

Is your speaking slot going to give some smart, original insight?

Do you have a product that’s not just threat intelligence?

If you answered yes to any of the above, then great; your PR is going to be awesome. If you answered no to all of the above, then you can still take advantage of being at the show by doing some of the following.

  1. Press releases – there’s still a press office so put your news releases in there and visit it frequently to see which journalists are there that could be interested in your company.
  2. You need to attract journalists’ attention in the press office, so put something bright and eye catching in there. How about giveaways? Do you have any bags, pens etc.? – journalists love freebies!
  3. You still have a week to get people to your stand, so get blogging, send out email shots, mention Infosec at the bottom of your email signature.
  4. Produce a good handout that people can read there and then.
  5. Network and use the show to make new partnerships, use it for recruitment and to educate and impress new clients.
  6. Make sure your stand has words that sum up eloquently what you do.
  7. Get bright, smart, alert people to work your booth. Not tired old sales guys no longer hungry for leads.
  8. Do not let anyone on your stand who is hungover, has smelly breath from the night before and doesn’t want to be there.
  9. Think how you will stand out from the crowd. Giveaways, uniqueness, messaging, enthusiasm, desire to help?
  10. What’s your objective? To scan every lead or focus on a few qualified leads? How will you filter them out?
  11. Remember to follow them up immediately – don’t hang around!
  12. Don’t waste time talking to the wrong people. Qualify them quickly and move on.
  13. Can you use this opportunity to do some market research?
  14. Can you do a survey to get original content for press releases or an opinion piece?
  15. Do not allow your staff to talk to each other – they should be outwardly looking to catch every passing visitor.
  16. Smile at everyone and ask people as they walk past your stand “ are you looking for a so and so solution then come on in – you’ve come to the right place!”
  17. Make it easy for every visitor to feel comfortable to approach you.
  18. Don’t overcrowd/clutter your stand.
  19. Do not eat on your stand.
  20. Have enough literature and plan to have back up if you run out
  21. Wear comfy shoes
  22. Take pictures and videos and make sure you use these after the show in whatever way you possible can as Content, Content, Content is the PR mantra that works!

GOOD LUCK!

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TV is often considered the holy grail of PR, and one of the best ways for clients to really get noticed in the wider marketplace. As a result, we make great efforts to maintain regular contact and good relationships with TV producers for the various channels, and regularly get our clients interviewed on news programs offering comment about breaking news stories. But getting BBC Click to film and interview a handful of our clients at our offices for a special program about security was a rare highlight. Here’s how it happened…

Last May, as usual, we were busy contacting reporters in advance of the Infosecurity Europe trade show to offer interviews with our clients. We had managed to interest producers in speaking to a couple of clients but, as so often happens with TV, their plans changed at the last minute and we had to cancel. But we stayed in touch, and a few months later, we discovered that BBC Click was planning a special show about security to coincide with the annual DEFCON conference in Las Vegas. So it was a perfect opportunity to try and persuade them again to include some of our clients.

We had lengthy conversations with the producers about what they were looking for, and suggested some of our clients that might complement those storylines. As a result, the BBC Click team descended on the Eskenzi offices for an afternoon and filmed a series of our clients talking in-depth about pressing security issues. AlienVault and Cylance both discussed the growing availability of ransomware on the dark web, and demonstrated just how easy it is to purchase these exploits. Meanwhile, Positive Technologies demonstrated how easily a cash machine can be hacked via the Windows XP operating system that many of them use.

But the icing on the cake was persuading BBC Click to send a reporting team over to Newport, Wales, to film on location at Airbus CyberSecurity’s Security Operations Centre. The footage effectively captured the various services that Airbus CyberSecurity can offer, the types of customers that it works with, and the effectiveness of their SOC team at responding to global threats, like WannaCry. In short, it was a PR’s dream. Even better was the fact that, as a result of seeing the film, Airbus received an important inbound sales lead from a potential customer in the water industry.

The full program – Fear and Coding in Las Vegas – can be viewed here: http://www.bbc.co.uk/programmes/b08zqpm0

The world of social media was rocked last week when Twitter announced that it would allow people to increase the length of their tweets from 140 to 280 characters. The move follows a trial among a small group of users during September, in response to criticism that it was not easy enough to tweet.

During the test period, only 5% of tweets sent were longer than the original length of 140 characters, and only 2% used more than 190 characters. But the social media site revealed that those who did use the longer tweets got more followers, better engagement and spent more time on the site, according to a blog post which detailed the findings.

But soon after the announcement was made, the Twitter backlash began, with newsfeeds quickly clogging up as people tried to experiment with the new format, often using up the characters with meaningless words and jokes. Many pointed out the changes they would rather have seen, such as a crackdown on hate crime, or the introduction of a chronological timeline and edit function.

But how could this change affect those of us working in PR? Twitter is another medium that we use to contact reporters about client news, and when we’re dealing with complex reports, then the additional characters might allow us to include a different angle or additional detail beyond the headline. The change should also be useful for social media analytics, giving us the potential to track influencers’ interaction with brands in a more meaningful way.

But the move could also spell trouble for consumer-facing organisations who deal with customer services on Twitter. Public complaints made in this way could soon become more detailed and potentially damaging for brands, and to diffuse potential crises it will remain key to respond quickly and take any damaging conversations offline where possible.

Any brand communicating with their customers via Twitter would do well to remember the Twitter backlash when the announcement was made. The platform has become popular as a micro-blogging site, and succinct communication is key – so it will be important to avoid any unnecessary words, and make every character count, to retain high levels of engagement.

Twitter currently has 330 million active users, compared to 800 million for Instagram and more than two billion users for Facebook. The change to 280 characters is part of Twitter’s broader plan to attract new users and increase growth.

Security Serious Banner 2017Security Serious Week tackles Cyber Skills Gap through Creativity and Diversity

together professors, scholars, entrepreneurs, researchers, incubators, journalists, practitioners and visionaries to discuss the issues surrounding the cyber skills gap in the UK during a free week-long Security Serious Week Virtual Summit.  With daily news stories of high profile data breaches, it’s clear that security technology alone cannot solve the problem. It takes all manner of people to make the UK a safer place to do business.

 

The totally free, not for profit event will bring participants from UK business five top-quality panel style webinars throughout the week commencing 2nd October to tackle the theme of Security Serious Week 2017, Bridging the Cyber Skills Gap through Diversity and Creativity. The week is supported by industry experts who are offering their time, wisdom and free advice to help UK companies protect as well as educate themselves about how companies can take advantage of UK schemes and programmes to make it a thriving cyber security hub, artificial intelligence and how to think outside the traditional route to a cyber career to get all of the right people in place to avoid becoming the next subject of a major attack.

 

In addition, back by popular demand, Security Serious Week will host the second annual Security Serious Unsung Heroes Awards in London on the evening of the 3rd October. The event honours the unsung heroes who work tirelessly to avert disasters from attacks against our critical national infrastructure, defend their networks from the daily onslaught of breaches and highlight the cyber pitfalls to educate everyone. The Security Serious Unsung Heroes Awards are made possible with the support of Mimecast, Gigamon, GSK, SE Labs, Canon, Eskenzi PR, Lastline, (ISC)², CREST, Barracuda, Smile on Fridays, 1E, Firemon, It Security Guru, Corero and the Charities Security Forum.

 

We feel very strongly here at Eskenzi that the industry needs to be pro-active and do what we all can to educate other businesses to make the UK a safer place to trade online. Security Serious Week, has been set up as our contribution to European Cyber Security Awareness Month and we’ve made the skills shortage the main focus of the week.  Threats are coming at UK businesses from all angles and there are simply not enough people to defend against them.  What we want to do is shout about how amazing our industry is and bring in new blood by explaining you don’t have to be a techie genius there are many skills that are needed in cyber security, including, communication skills, management, marketing, coding, sales – and you certainly don’t need a degree or conventional qualifications to succeed in our profession.  Hopefully, after Security Serious Week people will think differently about a career in cyber security or even reconsider the way they’ve gone about hiring personnel to help broaden their search.”

 

To sign up for the webinars go to:

https://www.securityserious.com/conference/

 

By Elizabeth Nikolova

I joined Eskenzi PR as an Account Executive exactly a year ago, straight after I finished my (BA) Communication and Media course at Bournemouth University. As I admitted in my interview, I had done a bit of marketing through my university placements, but I hadn’t worked in PR before. I was aware I had to learn a lot (especially as Eskenzi specializes in cybersecurity PR), but I was up for the challenge.

I certainly feel like I’ve learned a lot in the past 12 months and so I wanted to share my key takeaways from the job:

  1. Good communication is key

I’m sure you’ve heard this phrase a million times, but communication is, indeed, paramount so everyone on the team is on the same page. Whether you’re liaising internally with your manager, pitching an idea to your clients or passing along a key message to journalists, you need to do so with great efficiency and confidence. This applies both for your verbal communication and written correspondence. Also, make sure that you get back to clients, colleagues or journalists within an hour and try to be as helpful and proactive as possible (even if it’s just to say “Thank you”.) And in the case where you’re not sure how to respond, the worst thing you can do is ignore it. Instead, you should make sure they know you’ve seen the message and you’re currently looking into the issue. Don’t leave them hanging. This shows not only your professionalism, but helps in the process of building strong relationships. And PR is all about building relationships. Finally, keep in mind that the way you communicate portrays an image of you and your company, so make sure you do it right.

  1. Prioritise, prioritise, prioritise (and be organised)

As an Account Executive, you juggle a lot of tasks for different clients all at the same time and if you’re not organized, you might feel a bit overwhelmed. Indeed, taking the time to prioritize your tasks upfront will pay off by increasing your overall productivity. So, what I’ve been doing to stay on top of everything (and what pretty much everyone in Eskenzi does) is making sure I’ve got a to-do list for the day or even the week. I usually write the list down in my notebook, but you can also use sticky notes on your Desktop or the good old Notepad/Word. Whatever it is you prefer, make sure you have that list and you stick to it. When you know, what needs to be done, it’s much easier to prioritize and efficiently manage your time.

  1. Learn what constitutes as a newsworthy story

In the 24/7 news cycle, stories grow old pretty fast. So, it’s important to keep track of what’s currently happening in the media and think about what editors and journalists will find interesting, or exciting, or important. Of course, this will get easier with time, but it’s certainly valuable to get into the habit of looking for relevant stories both in terms of time and relevance.

  1. Always be on the watch for a good one

Once, you know what defines as a good story (some clients or journalist might have a different set of criteria, so don’t feel disheartened if they don’t agree with you) make sure you’re on the look for it. You can create a list of publications or websites for monitoring or set Google alerts for relevant keywords. In any case, make sure you’re the first to learn the breaking news. If you find something good, then make sure you share it with your colleagues (you’re a team after all). And similarly, if you feel stuck and cannot find anything new or interesting, ask around the office – someone might be able to help.

  1. Listen attentively

Apart from being a confident speaker, you need to be a good listener.  You will need to be able to appreciate other people’s priorities and pressures. I’ve found the easiest way to do this is by taking notes and trying to understand other’s goals and priorities either during catch-up calls or face-to-face meetings (or through your day-to-day email conversations). For example, if a journalist doesn’t cover security/technology stories any more, it’s important to make note and don’t pitch him/her such stories (and make sure the rest of your team know that, too).

  1. Write a pitch that a journalist will actually read

Writing good pitches is hard and even if you do so, there’s no guarantee that journalists will read them. Naturally, journalists and editors are bombarded with tons and tons of article pitches, quotes or press releases daily. So, what can you do to stand out? Build good relationships with them by making sure you get back to their comment requests with strong, useful quotes and show that you value their time by only sending them relevant materials. Once you’ve established those relationships, journalists will open and read your emails (and even have you as a first point of contact when a big story breaks).

  1. Be a team player

At Eskenzi we’ve got small and big teams, internal and external ones, and I think this predisposes you to learn to be a good team player. Being a good team player means that you must work efficiently with other people who might have different responsibilities, backgrounds and levels of experience. It also means that you need to be reliable, encouraging and approachable, when someone is seeking advice. So, for example, if a team member needs help with one of the media monitoring tools, then you’d need to step in (provided you know how to help them). Furthermore, great team players step outside their comfort zones, put the team’s objectives above their own and take the initiative to get things done without waiting to be asked.

  1. Have a clear goal behind every campaign you undertake

Defining clear goals every week, month, quarter or before you begin a campaign can help you keep track of progress and give you direction on where you need to concentrate your efforts and energy. After identifying what a successful campaign looks like, create a step-by-step execution plan and start off your campaign. You can do all that while you brainstorm with your manager or your whole team and remember don’t be afraid to make recommendations or suggestions about how something can be done.

  1. Have a problem-solving attitude

In your day to day tasks, you’ll surely fall into a situation where you’d be asked to do something you don’t know how to do and here is where good communication and teamwork step in. However, if the matter is time sensitive or your manager is on PTO or your colleagues are also unsure of how to respond, then be proactive and throw out your solution. If it doesn’t work, then start over. Put your creative hat on and try to work out the best way to fix the issue (and do so without being asked). Having a problem-solving mindset is one of those things you gain with practice, so make sure you do it often. In addition, when you have this attitude, you become a valuable resource for your team.

  1. Be ready to do your best (even if a story breaks on a Friday afternoon)

In the last couple of months, we’ve witnessed system around the world being hit by two cyber-attacks (Yes, I’m talking about WannaCry and Petya/NotPetya) both of which either happened over the weekend or on Friday afternoon. When something major like this happens whether it is Monday morning or Friday afternoon, you need to think and act fast and sometimes stay after hours to secure an interview or TV opportunity.

  1. Do your own PR

When you’re working in PR, you focus so much on doing others’ PR, you sometimes forget you must do yours, too. What I mean by this is, when you’ve got an exciting project coming along or you’ve managed to get your clients in the FT or Forbes, be sure to share it with the world. Put it on your website, on your blog, share on your social media channels or mention it while you chat with journalists or clients.

  1. Be genuinely nice to people

In an industry that is primarily built on relationships, it’s important to keep a positive attitude and just be nice to people. Whether it is at a networking event, face-to-face interviews or over email – be polite and try to understand others. Properly maintaining relationships with clients and journalists is crucial. You can do that by follow-ups, thank you cards, holiday gifts or simply checking on them regularly. What’s more, marketing and PR teams as well as journalists often work under a lot of pressure and get tons of emails daily, so make sure you’re polite and ask how they are – you’d be amazed how such a small thing can change the conversation.

And finally, remember that practice makes perfect, so don’t be discouraged if you’re not quite there yet, just keep on trying your best.

You have to laugh! This morning, Conor – who is our fabulous Account Executive and has been with Eskenzi PR for about 4 months, thought he’d made a mistake when he looked at his press cutting monitoring service and saw that one of our clients (who will remain anonymous for fear of making our other clients jealous), got over 192 pieces of coverage in literally a few hours – he honestly thought they’d made a BIG mistake! But no, when #Petya or #NotPetya hit, the Press Association were onto us and wanted commentary immediately which they supplied and got syndicated to every single local paper in the UK. That followed very quickly for many of our other clients as our switchboard went red hot within 20 minutes of the story hitting the press, with dozens of journalists wanting answers to the latest #ransomware hit – all giving us the heads up that this story was far bigger than those we see every other day. Actually, all our clients got a fair crack of the whip, with quotes being attributed to them in the BBC, Reuters, PA, The Times, Evening Standard, ITV, Mail online, NY Times, USA Today, plus all the trades like Computer Weekly, SC mag, Gizmodo, Silicon, CBR, and IB TImes to name but a few.

It’s true to say that our staff worked manically around the clock and eventually crashed at about 2am in the morning, with our US team carrying the baton once we’d clocked off. So today seems to be just another typical day in the office in the world of cyber-security

working together

So here’s a thing, apparently when you brainstorm most of all the good ideas come out in the first 10 minutes – so DON’T drag it out. If it’s getting boring and everyone is chattering aimlessly forget it – reconvene and do another 10 minutes another day.

I learnt a lot yesterday on my afternoon off at #CASSINNOVATE. It was an innovation and entrepreneurship conference hosted by CASS Business School – now that’s a cool place, in the hottest part of London, just by the Silicon Roundabout in Old Street. I love the vibe there as it’s where all these “youths” call themselves “founders” of “incredible start-ups”. In the coffee break it was quite sweet really – lots of earnest, keen, bearded soles all keen to shake hands and “network”.

Actually, that was the best bit of my afternoon – the session on “leveraging the power of reciprocity” – what the hell does that mean we giggled to ourselves – as my oldest daughter Jazzy and I wondered nervously into the session. Infact, she was the real reason I was there, one of the head lecturers David Gauntlett, who is Professor of Creativity & Design at her University  – Westminster University, and sadly who she’s never actually had a lecture from, invited her to hear him speak at another University – weird that!

Anyway, we gingerly entered this weird sounding lecture on reciprocity and got handed tons of yellow post-it notes – now I am a bit partial to a post-it note so I was really excited as to what was about to happen. Well the gentle and very animated Dr Santi Furnari asked us all to start writing requests such as “anyone know of a creative graduate that has exceptional writing skills” or “I’m looking for an app designer” and “can anyone give a talk on exporting”. These were put on the white board and then the room was asked to offer their help.  Incredibly 3- 4 people could help per request.  Dr Santi said that this is what happens normally, for every request you put out there amongst your network you’ll find that 3- 4 people will be able to help you.

Now that’s pretty AMAZING. It was incredible to watch total strangers offer tangible and real offers of help.  So I think we should all try it – LinkedIn is the perfect networking platform to give it a go.  He said it doesn’t fail, it’s scientifically proved.

It’s all part of the Reciprocity ring and there are Reciprocity events – I’ll have to google them now because I love that idea of my network helping me and me helping my network more when someone needs something. So let’s try his theory – does anyone know a good hotel in Greece this summer?

And more importantly I’m now ready for next afternoon off!

It’s been another fantastic year at Eskenzi PR. The company grew by 25% in 2016 and we brought on some great news clients who have enjoyed becoming part of the Eskenzi family such as FireMon, Synopsys and Nozomi. I think we can genuinely say we have some of the hardest working PR folk in the biz and the proof is in the pudding: a combined total of 14,628 pieces of press coverage in 2016.

Last year was a definitive year for cybersecurity – we saw Newspaper seriesthe rise of ransomware and IoT attacks, and of course there was the Yahoo breach – one of the biggest in history; then there was the Mirai botnet that was responsible for taking disrupting services on some of the world’s biggest ISPs.  It’s fair to say all of these things and more kept us busy!

But it’s not just the news that we jump on, our clients create their own stories and, well, some of them are just utterly interesting in their own right.  We each found different (yet equally valid) routes to success for the year with our clients.

For Lucy, it was working to a target that kept her particularly driven: “As part of our KPIs we were to achieve around 400 pieces of coverage in a special tier of 35 publications which the client selected. It was difficult to achieve, but in the end we met, and surpassed, our target.”  She also achieved over 1200 pieces of tier one coverage for another client.

Dulcie was approached by Universal Studios to create a
mock up of a cyber-security show to use in the 2016 Jason Bourne film. She jumped into action and worked with 15 of our clients to take on the challenge of getting involved by building mock up stands, providing merchandising off their stands such as T-shirts, flashing glasses and logos all to appear on the big screen.  It was a fantastic branding opportunity that many of our clients embraced and just one of those fun opportunities that being an Eskenzi PR client can provide!

Julia found that by jumping on the Brexit train and coming up with a knock out survey that appealed to the UK media in particular was her high point.  “The Brexit survey got more than 40 hits and the client’s coverage levels overall increased by 46% from the previous year.”

Lara was delighted to work with one client who was so responsive and involved in the PR process, that together they achieved over 800 pieces of coverage in just four months, including 20 national news hits.

As media evolves, so must we.we-love-pr
Katie had a super achievement in setting up the first Facebook Live interview with the BBC.  “Just as much effort and time goes into setting these interviews up by comparison to a TV interview and the result is arguably more pertinent,” she said. “It led to the client having a spike in traffic to their website and it can still be viewed
online and has had over 225,000 views to date.”

For me, it was particularly enjoyable to create and sustain relationships with clients and really get involved with their businesses to help solidify their messaging and relay it to the press.  One successful exercise was to identify the thought leaders in the company and get their voices heard within the industry, so it’s not just one spokesperson, but a nice range of advocates.

These are all strategies that we will continue to use and evolve in 2017 and look forward to another stellar year!

… 89 Pieces of Coverage, 13 National Hits and an interview with Reuters

At the beginning of September, Eskenzi partnered up with cyber security start-up, Redscan, for a three month contract to build up momentum in the media. Redscan decided to join us for a trial run to see what we could do, and we were more than happy to show them.

As Eskenzi specialises in cyber security, we know all the journalists and media opportunities in the industry inside out, so we were easily able to secure coverage from day one. In particular, we found that rapid responses on breaking stories worked well with this client as they were quick to respond and knew how to write snappy, insightful commentary which journalists can use as sound-bites.

The most successful rapid response was on the Dyn cyber attack which caused a huge internet outage. Robert Page’s comment on the attack achieved 28 pieces of coverage including the Guardian, Telegraph and Daily Mail and syndicated across the UK and Spain.

We also had great success with article placements, getting Redscan thought leadership right into the heart of the publications that their customers read, including the finance vertical that they were looking to target; Huffington Post, Finance DigestInformation Age and IT Pro Portal.

Today marks the end of our initial three month contract with Redscan and we are proud to have achieved 89 pieces of coverage for them, resulting in an estimated reach of 433,949,721. This included:

Redscan were obviously delighted with the coverage and we look forward to helping them further their profile in 2017!

If you would like us to do the same for your company, why don’t you follow in Redscan’s footsteps and try us out?

Last Friday our clients’ comments were published in hundreds of different publications across the UK, US, France and Germany, here is how we did it:

On Thursday morning reports started to surface that Yahoo was expected to announce a huge data breach so we notified our clients straight away and asked them to prepare comments on the information that was available so that we could jump on the story as soon as it broke. Our clients prepared comments and then it was just a waiting game.

Around 8pm on Thursday night the story broke, Yahoo had officially announced the breach. So we immediately told our clients and asked if they needed to update their comments given the new information. As many of them are based in the US, they were still at work so getting a quick response wasn’t difficult.

By 9pm we had issued the comments to national and security press. Minutes later, Al Jazeera asked for a television interview and we managed to get a client on air that same evening.

Before even getting into the office the next morning we were already getting interview requests from the likes of ITN and International Business Times UK, let’s just say it was a very busy day of rushing around trying to get clients to TV studios in ridiculously tight deadlines (it’s situations like this that a private jet would be useful). We also asked our teams in France and Germany to translate the comments and issue them out (these are regions where responding to news like this is not the norm).

200387165-001The results were pretty incredible, the Press Association article syndicated across 447 publications, so the clients that were lucky enough to be mentioned in the article achieved a year’s worth of coverage in one day! Hits included, the Daily Mail, Independent and Huffington Post. In France, Le Figaro (a big national newspaper) even covered the story and other hits included InformatiqueNews.fr and Speicherguide in Germany.

What was interesting was that the few clients who were not quick enough to give us comment on Thursday did not get much coverage at all, even though we had sent their comments out on Friday morning before 10am. This is likely to be because journalists were so saturated with comments that they only used the first batch they received and wanted to push their stories out as soon as possible. So it really paid off that we were prepared to work unsociable hours on Thursday night (although let’s hope this doesn’t start happening too often).